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Optional Upgrade

Answer Every Call. Capture Every Opportunity.

An AI voice receptionist answers your calls around the clock, books appointments, and routes urgent enquiries. It is backed by conversational AI that spans SMS, email, Facebook, and Instagram, so every channel gets a fast, helpful response. Built for home service businesses that cannot afford to miss the next call while they are on a job.

Incoming Call
Answered

“Thanks for calling [Business Name]. How can I help you today?”

Appointment Booked
Auto
  • Caller details captured
  • Slot confirmed on calendar
  • Confirmation sent
Urgent Routed
Escalated
After hoursCovered
On jobCovered
VoicemailLogged
Illustrative example. Not a live call.Services Hub PRO
THE COST OF A MISSED CALL

Every Ring That Goes Unanswered Is a Job That May Not Come Back.

When you are under a sink, on a roof, or finishing a tune-up, the phone keeps ringing. Most callers move on to the next business that picks up.

Calls go to voicemail.

A homeowner with a burst pipe or a dead furnace does not leave a message. They call the next number on the list.

After-hours calls slip away.

Emergencies do not keep office hours. Calls that come in at night or on weekends often reach no one.

Details get lost.

A rushed note on a napkin is not a reliable record. Caller details, the issue, and the preferred time need to land in one place.

HOW IT WORKS

A Receptionist That Never Steps Away From the Phone.

The voice receptionist answers, understands the reason for the call, and takes the right action without putting the caller on hold.

1

Call answered instantly

Every call is picked up on the first ring with a greeting that uses your business name and tone.

2

Reason understood

The receptionist listens, asks the right questions, and captures the caller's name, number, and the issue.

3

Appointment booked

Available slots are offered from your connected calendar and confirmed with the caller on the line.

4

Urgent calls routed

True emergencies are escalated to the right person immediately, with a clear record of the conversation.

Illustrative flow. Exact call handling, escalation rules, and integrations are confirmed during your demo based on your business and phone setup.

ALWAYS ON

Coverage After Hours, On Jobs, and During Peak Season.

The voice receptionist steps in whenever your team cannot reach the phone. It works alongside your existing line so callers always reach a real, helpful response.

24/7 answering: Nights, weekends, and holidays covered without overtime or an after-hours service contract.
On-job backup: Calls are handled while your technicians are focused on the work in front of them.
Peak-season relief: Keep up when call volume spikes and every ring is a potential job.
HVAC contractor focused on a job while incoming calls are handled automatically
On the Job

The phone is answered while the work gets done.

Call Handling
  • Instant pickup
  • Caller details captured
  • Urgent escalation
After Hours
  • Nights & weekends
  • Voicemail logged
  • Callback scheduled
WHAT IT HANDLES

More Than an Answering Machine.

The voice receptionist takes real actions on the call, then hands off cleanly to your team and your calendar.

Books appointments

Offers available times from your connected calendar and confirms the booking with the caller.

Captures caller details

Records name, phone number, and the reason for the call so your team follows up informed.

Routes urgent calls

Recognises emergencies and escalates them to the right person instead of taking a message.

Answers common questions

Responds to routine questions about services, hours, and coverage areas on the spot.

Logs every call

Keeps a clear record of each conversation, message, and outcome in one place.

Hands off to your team

Sends the details and any follow-up task to the right person without duplicating work.

CLEAR EXPECTATIONS

What It Is, and What It Is Not.

A voice receptionist is a practical upgrade, not a replacement for your team on complex or sensitive conversations.

What it does
  • Answers every call promptly, day or night
  • Books appointments from your real availability
  • Captures and routes the details that matter
What it is not
  • Not a substitute for a technician diagnosing a problem on site
  • Not a guarantee that every caller books a job
  • Not a promise of fixed call volume or revenue

Availability, integrations, and call-handling rules are confirmed during your demo based on your phone setup and service scope.

ONE RECEPTIONIST, EVERY CHANNEL

Voice, Text, Email, and Social. All Handled.

The AI Receptionist is more than a phone answering service. The same conversational AI responds across the channels your customers already use, so an enquiry on Facebook gets the same prompt, on-brand handling as a call at midnight.

Voice calls

Answers every call 24/7, books appointments, and routes urgent enquiries.

SMS & email

Conversational AI replies to text and email enquiries and follows up automatically.

Facebook & Instagram

Messages on your social pages get fast, consistent responses, not long silences.

Booked into your calendar

Every channel can offer real availability and confirm appointments in one place.

Add a Live Chat Widget to Your Website

Optional Add-on

Place a live AI agent on your website so visitors can talk or text, ask questions, and book appointments without picking up the phone. We use this exact system on our own website, so you can try it for yourself right now.

Ask About the Chat Widget
WHAT'S INCLUDED

The AI Receptionist at a Glance.

An AI voice receptionist plus conversational AI across SMS, email, Facebook, and Instagram, all booking into your connected calendar.

  • AI voice receptionist (24/7 answering)
  • Conversational AI across SMS & email
  • Facebook & Instagram messaging
  • Appointment booking from your calendar
  • Urgent-call routing & call logging

Telecommunication usage fees for SMS may apply. Exact integrations and call-handling rules are confirmed during your demo.

BUILT FOR HOME SERVICES

See If the AI Receptionist Fits Your Business.

Ask about availability, multi-channel setup, and how it connects to your calendar and team during a demo.

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