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REPUTATION MANAGEMENT SYSTEM

Get More Google Reviews Without Chasing Every Customer.

Put a repeatable review process behind the quality of your work. Request honest feedback, follow up appropriately, and manage responses in one connected system.

HOW REQUESTS WORK

Two Ways to Request Genuine Feedback

Whether reaching out to past happy customers or triggering a message after a completed job today, requests are sent respectfully and legally.

Past-Customer Activation Campaign

Re-engage eligible customers who already know the quality of your workmanship.

  • Targeted batch outreach to vetted past client lists
  • Direct link to your verified Google Business Profile review screen
  • Strict suppression rules to avoid duplicate or inappropriate messages

Ongoing Requests After Completed Jobs

Send review requests at the optimal moment right after the job is confirmed finished.

  • Triggered via CRM status update or verified job completion action
  • Polite SMS and email channels with one polite follow-up reminder
  • Follow-ups halt respectfully once the customer responds
CLEAN, DIRECT REQUESTS

Make the Request Easy & Honest

We believe in genuine reviews. We do not use review gating, hidden surveys, or misleading rating filters. Every customer receives a direct invitation to share their honest feedback on Google.

Example Request Message

“Thanks for choosing [Business Name]. Would you share an honest review of your experience? Your feedback helps us improve and helps others know what to expect. [Review Link]”

Brackets indicate customizable template fields populated with your verified business name and official Google link.

RESPONSE MANAGEMENT

Respond with Care Using AI Assistance

Responding to reviews shows potential customers that you are attentive and professional. AI Review Engine assists with drafting timely replies, but human oversight is always preserved.

Brand-Aligned Drafts: AI drafts polite, customized replies matching your company tone.
Human Review for Sensitive Feedback: Any negative, neutral, or disputed reviews are routed to your team so an owner can review and approve before posting.
Privacy Guard: Replies never disclose private customer addresses, invoice amounts, or personal notes.
OUR COMMITMENT TO INTEGRITY

Genuine Reviews Only. Zero Gating.

Google’s guidelines strictly prohibit review gating (filtering unhappy customers away from public platforms) and incentivizing reviews. Services Hub PRO complies fully with Google policies.

No Incentives

We never offer discounts, gift cards, or sweepstakes in exchange for reviews.

No Artificial Gating

All eligible customers receive the same honest invitation to review your business on Google.

No Fake Reviews

Every review represents authentic feedback from actual property owners you served.

BUILT FOR HOME SERVICES

Put Your Review Process in Place.

Book a demo to see how the AI Review Engine helps you collect and manage genuine reviews effortlessly.

Repeatable review processGoogle Business Profile careClear local visibility reporting