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THE CONNECTED ARCHITECTURE

A Connected System. Not Another List of Tools.

Services Hub PRO brings your review process, Google profile improvements, and visibility reporting into a practical foundation for your business.

PILLAR ONE

Build a Repeatable Review Process

A verbal reminder as the technician leaves is easily forgotten. Services Hub PRO establishes a structured review-request process linked to confirmed completed jobs, backed by optional past-customer outreach.

Customer Eligibility & List Hygiene: Message genuine, eligible customers with the correct location review link.
Past-Customer Campaign: A controlled setup campaign to reach eligible previous clients without spamming your database.
Thoughtful Business Responses: AI drafts polite replies that represent your brand, with human review for sensitive feedback.
Process Sequence
1
Job Completed
Verified completion trigger or manual post-job action
2
Review Request Sent
Polite SMS or email request sent to the customer
3
Appropriate Follow-up
Gentle reminder if unreviewed; stops automatically if answered
4
Review Monitoring & Business Reply
Notification received; AI drafts reply for approval before posting

Reviews are written solely by genuine customers. Fallbacks handle non-responding contacts respectfully.

Service Entitlement & Ownership
Initial Setup
Google Profile Audit & Clean-up

Review primary/secondary categories, description, operating hours, emergency services, and initial photos.

Ongoing Management
Recurring Profile Maintenance

Periodic profile updates, holiday hours, new project photos, and review-response coordination as agreed in scope.

Business Input Needed
Accurate Information & Photos

You supply real job-site photos, confirm current service offerings, and approve customer communications.

PILLAR TWO

Keep Your Google Profile in Shape

Your Google Business Profile is often the first thing local homeowners see. Setting it up once and never touching it leaves opportunities on the table.

Category & Service Accuracy: Ensure primary categories reflect what you want to be called for, with relevant secondary services populated.
Client-Supplied Imagery: Showcase recent installations, vans, and completed jobs to build visual trust.
Clear Boundaries: We distinguish initial setup tasks from ongoing maintenance tasks so expectations are always transparent.
PILLAR THREE

Understand Your Local Visibility

Rankings vary by street, neighbourhood, and search term. Our visibility tracking measures how your profile appears across your agreed service radius over time.

Baseline Measurement: Know where you stand on day one for your main trade services.
Defined Geographic Scans: Track selected keywords across a realistic territory, not an exaggerated multi-state area.
Honest Progress Context: Reporting is a lens to guide profile and reputation improvements, not an automated ranking guarantee.
Visibility Report PreviewIllustrative example
Service Keyword:“Water Heater Replacement”
Tracking Area:8-mile radius
Baseline Scan Date:Month 1 Baseline
Current Trend:Identified Priority Area
Actionable Focus Identified

Profile service descriptions for water heaters updated; post-job review requests activated for water heating jobs.

BEHIND THE SCENES

What Connects the System

Contact records, SMS, email, workflows, and a unified inbox support the process so you do not have to piece together disconnected software.

Centralized Contact Records

Eligible customers, job completion tags, and review history stored cleanly in one place.

Configured Workflows

Pre-built review requests and reminder timers tailored to trade operational schedules.

Managed Execution

Our team assists with setup and technical configuration so you can stay focused on customer jobs.

BUILT FOR HOME SERVICES

See How This Fits Your Business

Book a demo call to review your current Google presence and discuss the right scope.

Repeatable review processGoogle Business Profile careClear local visibility reporting